Subscription Service / Special Order Terms & Policies
Comic Book Subscriptions:
Reading & collecting comics is a fun hobby, but sometimes it’s hard keeping track of everything coming out. With a subscription from Comic City, you can control your list yourself, and have a better picture of what’s waiting in-store for you.
ONLINE PULL SYSTEM MANAGEMENT
Go to subscriptions to start your file. All pull files are for store pickup only, you must choose the local store for your books to be picked up from.
COMICS RELEASE EVERY WEDNESDAY: Register for a subscription and we will pull it on its release date and hold it for you behind the counter. There is no additional cost for this service. This is a great way to ensure you get an entire series and don’t miss any issues.
NEW SUBSCRIPTIONS: On boarding a new subscription typically takes 21 days (per typical publisher FOC Final Order Cut-off dates). Your subscription will start with the next orderable issue, which is not necessarily the next available issue. When you add a new subscription it will say “first pull” and indicate the date. We will attempt to start all subscriptions sooner, depending on available stock already ordered.
EASY ONLINE MANAGEMENT
Subscribe to comics, manage and view your subscriptions, view your upcoming pulls all on our new subscription portal at ComicCity.com>Subscriptions
On the day of release you will receive an email listing what new comics have been put aside for you, so you can make plans to come into the store to pick them up.
PICKUP OF PULLED COMIC FILES:
You can come into the store, and pickup and pay for your pulled books during regular hours on Wednesday through Sunday. If you do not pick them up during that period, your file books get charged to your credit card on file, and we will be glad to hold your books for a convenient pickup time. There is a file reinstatement fee for closed files.
Subscription books are considered final sales. We place orders for and pay for this stock based on your request for the book. Our expectation is for you to honor your commitment to us, as we honor our commitment to you.
Extenuating circumstances, or other issues? Let us know. We’ll be glad to work with you, but can’t if we don’t know what’s going on.
Special Orders
VARIANTS: – Ongoing subscriptions are only available for the first (Cover A) of any title. All other covers, B, C, D….. are considered special orders and must be specifically ordered. Through the process know as FOC (FInal Order Cutoff) we post weekly lists (Monday for DC, Friday for Marvel and others) of the books that are getting ready to go to print. Placing your orders there allows us to order the covers you want, specifically for you.
We do not accept special orders for ratio (incentive) variants. These items are typically offered in 1 in 10, 1 in 20, etc ratios in relation to the orders of regular covers.
These items, if received, are placed in stores on release, and sold on a first come first served basis at current market value.
DEPOSITS: Special orders are placed on a prepaid non-refundable basis. We order these items on a non-cancellable basis from our vendors, and cannot guarantee delivery date, or price guarantees. Any adult/mature item special ordered is non-refundable for any reason.
We reserve the right to alter, or end our subscription service (pull & hold) at anytime for any reason. We reserve the right to limit order qtys, and adjust prices as necessary. We are not responsible for vendor allocations, shortages, damages, shipment dates, or price changes.
EXISTING PULL CUSTOMERS:
Use of our new online service went live on June 1, 2020. If you had a pull file with us prior to that date, we will honor your file as long as it is kept current according to our previous terms.
You can use the online functions as you choose, but any payment or hold time changes will stay as they are unless you want to change them. However, any subscriptions that are closed or fall out of terms, will only be reopened under the new service terms.
